Documentation

Merchant Knowledgebase & Docs

MASH ECO Platform Documentation

Comprehensive tutorials, step-by-step guides, DNS records, and best practices to maximize the potential of your MASH ECO merchant storefront.

Featured Guides

5 guides available
Core Setup

Getting Started

Learn how to configure your store, set up your first product, and manage categories.

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DNS & SSL

Custom Domains

Step-by-step instructions for mapping your own custom domain to your MASH ECO storefront.

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Logistics

Courier Automation

Configure logistics integrations to automatically dispatch orders and track deliveries.

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AI Shield

Fraud Protection

Understand how our fraud-check system scores orders and how to review flagged checkouts.

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Data Privacy

Account Deletion Guide

Step-by-step guide on account closure, data backup, and permanent data eradication.

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Step-by-Step Tutorial

Getting Started: Store Setup & First Product

Follow this guide to configure your store branding, add categories, create products, and go live.

1Configure Store Identity & Brand Details

Navigate to Settings > General in your merchant dashboard. Enter your store name, official customer support hotline, email, and business physical address. Upload your high-resolution store logo and browser favicon.

Pro Tip: Use a high-resolution transparent PNG (at least 400x120px) for your store logo to ensure crisp rendering across all 5 built-in storefront themes.

2Create Categories for Structured Cataloging

Before listing products, organize your catalog by navigating to Categories > Add New. Enter your category title (e.g., Smartphones, Smartwatches, Audio, Accessories), assign category banners, and define category slugs.

3Publish Your First Product Listing

Go to Products > Add Product. Input product title, detailed description, technical specifications, Regular Price vs. Discounted Sale Price, inventory SKU, and stock count. Upload multiple product photos (Cloudinary auto-optimizes all image resolutions).

4Select & Preview Your Storefront Theme

Head over to the Themes section. Choose from our 5 high-converting e-commerce templates (Design 01 through Design 05). You can adjust primary brand colors, setup hero carousel banners, promotional badges, and navigation links without touching any code.

5Store Availability: Online vs Offline Toggle

In your merchant header or store settings, you can toggle your storefront between Online and Offline modes. When offline, visiting buyers see a polite maintenance message while you update inventory or prepare sales campaigns.